Terms of service
Last updated: December 2025
OVERVIEW
Welcome to Carolina Native Cigars (“we,” “us,” or “our”). Carolina Native Cigars operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy (available at:
https://carolinanativecigars.com/pages/privacy-policy).
If you do not agree, you may not use or access our Services.
SECTION 1 – ACCESS, ACCOUNT & AGE RESTRICTIONS
Legal Age Requirement
You must be at least 21 years of age to access this website or purchase any tobacco products. By using the Services, you represent and warrant that you are 21 years of age or older and legally permitted to purchase tobacco products in your jurisdiction.
We do not knowingly sell or market tobacco products to anyone under 21. Any violation of this policy will result in immediate termination of access and cancellation of orders.
Account Responsibility
To use certain Services, you may be required to provide personal information, including your email, billing, payment, and shipping details. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and all activity under your account. Accounts may not be transferred, sold, or assigned.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display product descriptions and images. However, product appearance (including color, wrapper shade, or band placement) may vary due to natural tobacco variations and screen settings.
All cigars are handcrafted, and variations are normal and not considered defects.
Product descriptions are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Orders are not accepted until payment is processed and confirmed by Carolina Native Cigars.
Once an order is accepted, it cannot be canceled except as permitted under our Refund Policy:
https://carolinanativecigars.com/pages/refund-policy
We reserve the right to refuse or cancel orders for any reason, including suspected fraud or violation of age requirements.
Purchases are for personal use only and may not be resold without written authorization.
SECTION 4 – PRICES & BILLING
Prices are subject to change without notice and do not include taxes or shipping unless stated otherwise.
You agree to provide valid payment information and authorize us to charge your payment method for all purchases, including applicable taxes and shipping.
SECTION 5 – SHIPPING & DELIVERY
Shipping times are estimates and not guaranteed. We are not responsible for carrier delays, customs issues, or events outside our control.
Title and risk of loss pass to you upon delivery to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services — including trademarks, logos, text, images, videos, and design — is owned by Carolina Native Cigars or its licensors and is protected by intellectual property laws.
Use of the Services is permitted for personal, non-commercial purposes only.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or liability. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through the Services. Transactions with third parties are solely between you and that party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Carolina Native Cigars is powered by Shopify. All sales are made directly with Carolina Native Cigars. Shopify bears no responsibility for transactions or products.
SECTION 10 – PRIVACY POLICY
Personal information is governed by our Privacy Policy:
https://carolinanativecigars.com/pages/privacy-policy
Shopify may also collect and process data in accordance with its own privacy policy.
SECTION 11 – FEEDBACK
Any feedback submitted grants Carolina Native Cigars a perpetual, royalty-free license to use it for any lawful purpose.
SECTION 12 – ERRORS & OMISSIONS
We reserve the right to correct errors or cancel orders resulting from inaccuracies at any time.
SECTION 13 – PROHIBITED USES
You may not use the Services unlawfully, fraudulently, or in violation of tobacco regulations, age-restriction laws, or intellectual property rights.
SECTION 14 – TERMINATION
We may terminate access at any time without notice for violations of these Terms.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available.” No warranties are provided beyond those required by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Carolina Native Cigars shall not be liable for indirect, incidental, or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Carolina Native Cigars and Shopify from claims arising from your use of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remainder shall remain in effect.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Carolina Native Cigars.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Carolina Native Cigars
Email: info@carolinanativecigars.com
Business Registration: Carolina Native Cigars LLC (North Carolina)